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# Article Title Date Author
41 The Eleven Essentials of Effective Staff Meetings, Part 2: Getting it Together in the Name of Customer Service Tuesday, 31 August 2004 Alan J. Goldstein, DMD
42 How Bad Ads Can Undermine Good Practices: Get Your Message in Print Properly and New Patients Will Follow Tuesday, 31 August 2004 Sherry Weinstein, MA
43 How Dentists Are Judged by Patients Saturday, 31 July 2004 Jennifer de St. Georges
44 The Eleven Essentials of a Staff Meeting-Centered Dental Practice, Part 1 Wednesday, 30 June 2004 Alan Goldstein, DMD
45 Improving Your Practice's Financial Performance Monday, 31 May 2004 Roger P. Levin, DDS, MBA
46 The Incentive Bonus Plan: How to Avoid the Pitfalls and Enjoy the Rewards Monday, 31 May 2004 Christene Bernhardt
47 Collection Correction: How to Turn Receivables into Cash Friday, 30 April 2004 Sally McKenzie, CMC
48 A 12-Year-Old's Guide to Treatment Acceptance Wednesday, 31 March 2004 Michael Massotto
49 Endonomics and the Healthy Dental Practice Sunday, 29 February 2004 Michael Goldstein, DMD
50 The Changing Patient-Doctor Relationship Sunday, 29 February 2004 Louis Malcmacher, DDS, FAGD

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