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Understanding Dental Fear
From the days of Wells and Morton, the profession of dentistry has been at...
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Risk-Based Assessment in Clinical Dentistry: When Do Donkeys Fly?
I have a confession to make. I play Texas Hold ’em poker. I have...
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Demonstration Models: A Valuable Tool in Patient Education
Robert F. Barkley, DDS, in his book Successful Preventive Dental Practices, states that the...
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Utilization Review and P4P: What Dentists Need to Know
Utilization review, statistically based, as defined by the ADA Glossary included in the Current...
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Killer Customer Service: Beyond Satisfaction
In this era of commercial and retail dentistry where extreme renovation is in the...
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Convert Emergencies to Comprehensive Exams: Seize the “Teaching” Moment
Turn on the television or the radio. Open a newspaper or magazine. Visit a...
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Maximizing Efficiency by Delegation of Duties
Efficiency and productivity are 2 parameters that can be used to define a successful...
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Physician Referrals and the New Dental Medicine
The winds of change are blowing across the face of medicine and dentistry. They...
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What Is the Ideal New-Patient Experience That Results in a “Yes”?
Influencing patients to commit to appropriate treatment is a prime concern of most dentists....
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A Modern Paradigm for Caries Management, Part 2: A Practical Protocol
Part 1 of this 2-part report focused on caries diagnosis and introduced treatment concepts...