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Management
Insurance Freedom: Is There Such a Thing?
The catch phrase for dental practices in the new millennium is to become an...
Management
Stand and Deliver: Fast Track Your Staff to Accountability and Exceptional Performance
Who’s bringing the bagels tomorrow? In the vast majority of practices we observe, this...
Management
Lessons of Management or a Day at the Super Bowl?
With football season in full swing, it is interesting to note that many of...
Management
Handling Broken Appointments, Low Case Acceptance, and High Stress Through Patient Education
The way you handle patient education is the source of every problem you’re having...
Management
The Truth About Your Fees
Let me begin by elucidating the fact that I haven’t any degrees in business...
Management
How to Schedule Patients Based on Their Clinical Needs, Not Their Checkbooks
Doctor, thank you for your time today. You did a wonderful job of explaining...
Management
Win Over Your Staff and Build a Better Practice
I wouldn’t go to a dog show with my boss—even if he’d win!” Yes,...
Management
Eliminate Killer Words: Transformation to Effective Communication
Have you ever been frustrated when a patient who would benefit from your treatment...
Management
How to Eliminate No-shows, Cancellations, and Accounts Receivable
In an ideal practice, patients make their appointments, show up for them, and pay...
Management
Practice Marketing and the “Chain of Success”
Proper marketing techniques for the dental practice are critical to its long-term success. Dental...