Delta Dental of Arkansas has promoted Jennifer Morales to vice president of human resources, effective immediately.
In her new role, Jennifer will set and enforce all legally compliant policies, procedures and best practices related to the recruiting, training, and professional growth development of the company’s 220 employees. She will report directly to Kristin Merlo, president & CEO of Delta Dental of Arkansas.
Delta Dental of Arkansas Promotes Jennifer Morales to VP, HR
“Ever since Jennifer joined Delta Dental, she has impressed the senior leadership team and me with her superb leadership skills,” Kristin Merlo said. “She actively promotes our unique company culture by focusing on our customers in all her business decisions. Jennifer will be an incredible human resources leader and a strong advocate for our current and future employees.”
Reporting to Jennifer will be the human resources, quality assurance, and training departments.
Jennifer joined Delta Dental in late 2019 as the director of Delta Dental Smiles, the company division administering State of Arkansas Medicaid dental benefits. Under her leadership, the division successfully navigated the company’s first-ever External Quality Review Organization (EQRO) assessment and all subsequent reviews, and achieved a 99% acceptance rate for the encounter date of the Delta Dental Smiles program.
Before her position with Delta Dental of Arkansas, Jennifer served as business operations manager for the Arkansas Department of Human Services.
A native of Texas, Jennifer earned a bachelor of science degree in chemistry from Hardin Simmons University in Abilene, Texas, and a master’s in public health from the University of Arkansas for Medical Sciences. She’s also a 2021 Leadership Arkansas Class XV graduate. Jennifer and her husband Rodolfo are parents to Lucas and Micah.
About Delta Dental of Arkansas
DDOA is the largest dental benefits provider in the state, helping more than 800,000 Arkansans keep their smiles healthy through commercial and Medicaid coverage. As a not-for-profit company, Delta Dental is committed to improving the oral health of Arkansans through the philanthropic efforts of its foundation, which donated more than $3 million to support oral health education initiatives in the last three years.
For more information, visit https://www.deltadentalar.com/.
