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Do Not Let Another Unclosed Case Walk Out of Your Office

Here’s a shocking truth about dentistry today: dentists are sick and tired of patients...

Sustaining Doctor/Technician Relationships

Today, more than ever, we are highly dependent on effective interpersonal relationships with our...

Patient Communication: Moving Beyond 2 Tin Cans and a String

Just a few years ago it was considered revolutionary, but today it is clearly...

The Digital Diagnosis: A Business Plan for Turning Technology Into Smiles

Yikes! How will I ever be able to tell Mrs. Jones that I’ll have...

Compensation From All Angles

It’s staff review time again, and while you have been busy trying to understand...

The Common Sense Philosophy of Patient Retention How to Transform quantities of Patients Into Quality Patients

At a recent dental office managers meeting, we had just finished sharing several “success...

Technology It’s All About Relationships

Doctor, I have a proposal. I’d like you to hire me. It’s a sweet...

Professional Standards, Personal Responsibility

One of the best parts of being a hygienist in a dental practice is...