attrition

How Good Is Your Customer Service?

Five-star customer service is the highest level of customer service that can be offered...

What Happens When Your Dental Staff Changes?

Dental practices have always depended on their teams, and for good reason. A great...

How to Cut Patient Attrition by 50%

A general practice producing $948,000 contacted Levin Group after it recognized that it was...

Never Suffer Another Slow Month

A bad month hits your dental practice. Do you make an excuse, or do...

How to Understand Your Patients’ Customer Lifetime Value

We all understand the importance of retaining existing patients and of attracting new ones...