communication

Do Your Team Members Have the HQ Factor?

I have come to agree with so many in the business sector who have...

When It Comes to Successful Case Presentation, Look Good and Relax

When it comes to case presentation, the main emphasis is often on creating persuasive...

Psychological Techniques Improve Oral Hygiene

The use of psychological techniques to communicate the risk of developing periodontal disease to...

What Your Dental Practice Can Learn from the Southwest Airlines Experience

Companies like Southwest Airlines are renowned for their exceptional customer experience. As a Southwest...

Market Like Your Life Depends on It Because it Does

I’m a marketer and salesman from my college days. I waited tables, sold suits,...

Adolescents Offer Suggestions for Improving Oral Healthcare

Dental care is free for everyone under the age of 18 in New Zealand,...

Four Things Your Staff Should Do Every Day

Your car requires more than just gas. Periodically you, your auto mechanic, or your...

AAT Publishes Revised Guidelines for Oral-Systemic Thermography

The American Academy of Thermology (AAT) has published revised guidelines for oral-systemic thermography to...

Extractions Account for Almost a Quarter of Negligence Claims

In 2017, five aspects of dental care resulted in 80% of the clinical negligence...

RN Patient Advocates Can Help Your Dental Patients—and Your Practice, Too

Do some of your patients have trouble managing their oral healthcare? Do you worry...