emotions

Chairside Manner Matters More to Patients Than Clinical Skill

While dentists may prioritize their clinical skill, patients care much more about how dentists...

An Open Letter to My Dental Team

Call it what you will: unprecedented, unusual, extraordinary. No one in the history of...

Smiling Really Does Make People Feel Happier

Smiling really can make people feel happier, according to researchers at the University of...

Small Changes Can Make a Big Difference for Autistic Children During Dental Visits

Inspired by her own experience as the mother of a 5-year-old son with autism,...

Six Powerful Ideas to Ramp Up Your Treatment Acceptance

Years ago, my first boss, a Pankey Institute instructor, taught me that to win...

Emotional Intelligence Key to Student Success

Dentists need to be smart to succeed. But emotional intelligence (EI) plays a role...