receptionist

The Real Purpose of the New Patient Phone Call

New patients are the lifeblood of any practice, and almost every new patient has...

Dental Success Begins at the Front Desk

Who do your patients first interact with at your practice? When they walk in...

Dallas Dental Practice Fined for Pregnancy Discrimination

Smiley Dental Walnut of Garland, Texas, will pay $20,000 and provide other relief to...

Use Phone Tracking to Improve Your Appointment Rates

It’s sad but true. Your patients have been lying to you. Your hygienists face...