scripting

The Real Purpose of the New Patient Phone Call

New patients are the lifeblood of any practice, and almost every new patient has...

Opportunity Rings When New Patients Call Your Dental Office

Being a marketing agency, we certainly don’t consider ourselves telephone-training consultants by any means....

How and Why Scripting Increases Practice Production

Most dental teams probably go through a typical workday saying whatever they want. And...

Create Trust through Great Customer Service

Trust is the cornerstone of any successful relationship. Whether it’s with a spouse, friend,...

Use Scripting to Grow Your Dental Practice

After building a consulting firm that has provided services to almost 30,000 dental practices,...

Conference to Take a Team Approach to Laser Dentistry

The Academy of Laser Dentistry (ALD) is emphasizing a team approach to laser dentistry...