staff

Beat the Summer Heat by Training Your Staff to Effectively Leverage the Phone

While most people view summer as a time to relax and unwind, the summer...

Four Things Your Staff Should Do Every Day

Your car requires more than just gas. Periodically you, your auto mechanic, or your...

What Dental Leaders Can Learn from College Basketball’s Top Coach

I went to the University of North Carolina (UNC). It’s a big basketball school....

Continuous Practice Management Software Training Can Help Your Dental Office

Your dental office just purchased new practice management software. Like any new investment, you’re...

The 80:20 Principle

Have you heard of the 80:20 Principle? It states that 80% of your results...

How to Deal with Conflict on Your Dental Team

Like any business, dental practices will experience occasional team conflict. This discord can occur...

Understanding Overhead in the Dental Practice

Rent, insurance, and inventory. They may not be first on your list of concerns...

Lead Your Dental Practice with Integrity

Ask anyone how they feel about honesty and integrity, and they would agree that...

Infection Control? There’s an App for That

Infection control practices are essential for ensuring the safety of patients and staff alike....

Market With a Strategy!

Nobody gets involved in a game of chess, bridge, or Scrabble without a strategy...