Mike Buckner explains Weave’s phone-based communication which is like caller ID on steroids. It directly connects the office to patient data so call handlers can have more effective conversations as soon as the call is answered.
He also speaks of the product’s development to keep processes in tune to our current socially distanced world using a HIPAA compliant app on the mobile phone, contactless forms of payment, paperless patient intake forms and COVID screening questionnaires for patients.